SHIPPING POLICY

At Paudhaawala (www.paudhaawala.com), we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully to understand how we handle your orders.

ORDER PROCESSING

All orders are processed within 1-3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
In case of high demand or special promotions, processing time may take longer. You will be notified via email if there is any delay.

SHIPPING METHODS & DELIVERY TIME

We offer reliable shipping options to ensure your plants, seeds, or gardening products reach you in perfect condition:
Standard Shipping: 3-7 business days
Express Shipping: 1-3 business days (availability may vary depending on location)
Delivery times may vary based on your location, local courier service efficiency, and external factors such as weather conditions.

SHIPPING CHARGES

Shipping charges are calculated based on the weight, size of your order, and delivery location.
Any applicable shipping costs will be displayed at checkout before you complete your order.
Free shipping may be available on select orders or during promotions, which will be clearly indicated on the website.

ORDER TRACKING

Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your order status on the courier’s website.

SHIPPING RESTRICTIONS

Currently, we ship only within India.
Some remote locations may have extended delivery times or limited shipping options.

DAMAGED OR LOST ITEMS

If your order arrives damaged, please contact us within 48 hours of delivery with a photo of the damaged items. We will arrange a replacement or refund as per our policy.
Paudhaawala is not responsible for delays caused by the courier or for items lost due to incorrect delivery addresses provided by the customer.
CHANGES TO SHIPPING POLICY
Paudhaawala reserves the right to update this shipping policy at any time. Any changes will be posted on this page with a revised date.

CONTACT US

If you have any questions about our terms and conditions, please contact us at:

Phone: +91-9814152020
contact@paudhaawala.com
www.paudhaawala.com
Address:  b-1, E-260, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055